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RICOH Ri 2000

Instructions/Manuals

How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware
RICOH Ri 2000 User Manual PDF (Updated Nov. 6, 2020)
RICOH Ri 2000 Brochure

Firmware

Version 01.22.00 (8 MB) – LATEST VERSION
Release date: April 5th, 2022
Packaged firmware version includes: GIB:1.22  CTL:1.03_417:R  SCB:1.09.220216
For U.S. customers only.
For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

Fixes:

  • Fixed a bug that “Running” may remain displayed when printing a white-only image is completed.
    Older RICOH Ri 2000 Firmware Updates

    Version 01.21.00 (8.2 MB) 
    Release date: March 3, 2022.
    Packaged firmware version includes: GIB:1.21 CTL:1.03_417:R SCB:1.09.220216
    For U.S. customers only.
    For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    Fixes:

    • Fixed a bug that the ink end pop-up was displayed when an error occurred in the drive system that moves the platen unit back and forth, immediately after startup.
    • Fixed a bug that error message “Ink Supply Slot Open” is displayed when filling only the white carriage unit or only the color carriage unit with cleaning liquid.
    • Fixed a bug that the Sub Power cannot be turned on, after the Sub Power is turned off and the Main Power is turned on for a long time.
    • Fixed a bug that the “MAINTENANCE LIST” history is reset when the cleaning liquid filled in the printer is replaced with ink.
    • Fixed a bug that the Operation Panel was forcibly terminated when print data was not sent to the printer correctly.

    Version 01.18.00 (8.3 MB)
    Release date: January 10, 2022.
    Packaged firmware versions include: GIB 1.18; CTL 1.03; SCB 1.08.
    For U.S. customers only.
    For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    Fixes:

    • Minor bug fixes. CTL USB communication error when a printing disabling event happens at start up or during maintenance (Example – a cartridge is removed).

    Version 01.17.00 (8.3 MB)
    Release date: December 20, 2021.

    Packaged firmware versions include: GIB 1.17 CTL 1.02_417 SCB 1.08 211117.

    For U.S. customers only. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    Fixes:

    • Minor bug fixes.

    Version 01.15.00 (8 MB)
    Release date: December 2, 2021. For U.S. customers only. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    • Helps resolve the issue of the display panel getting stuck on the RICOH splash logo when booting the printer up.
    • Other minor bug fixes.

    Version 01.13.00 (8 MB)
    Release date: October 21, 2021. For U.S. customers only. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    • Auto maintenance continues to occur in most, but not all, error states, and if printer is left unattended in the middle of manual maintenance where the carriage is undocked while still powered on the printer will dock and resume normal operation after some time.
    • Feeler recover logic has changed so that feeler recover does initiate for any printing and maintenance. This can avoid of cartridges erroneously reading empty temporarily.
    • Other minor bug fixes.

    Version 01.11.00 (7.8 MB)
    Release date: August 24, 2021. For U.S. customers only. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    • Added a function to detect the discrepancy between the platen size set when adjusting the platen height on the printer and the platen size of the print data set with RIP.
    • Added a function to display the total number of prints on the “White” tab of the “Service Part Status” tab of the operation panel.
    • Added FW update function by using USB memory.
    • Added Japanese description on the operation panel.
    • Fixed minor bugs.

    Version 01.06.00 (7.8 MB)
    Release date: April 28, 2021. For U.S. customers only. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    • Added 50-second countdown timer to white ink shaking.
    • Fixed bug where CR encoder error occurs during jig cleaning.

    Version 01.03.0 (7.6 MB)
    Release date: January 29, 2021. For U.S. customers only. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    • Added Height Adjust option to use optional hat, sleeve, shoe, and other platens. Please refer to the instructions for further information.
    • Improved flushing sequence for flushing the white carriage with cleaning fluid. NOTE: Flushing will use almost an entire cleaning cartridge. Please plan accordingly.

    RICOH Ri 1000

    Instructions/Manuals

    How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware
    RICOH Ri 1000 User Manual PDF (v1.2.6 – Apr. 6, 2020)
    RICOH Ri 1000 Troubleshooting Guide
    RICOH Ri 1000 Brochure

    Firmware

    Version 1.37.1 -LATEST VERSION

    Release date: April 5, 2022
    For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    Bug fixes:

    • minor bug fixes
    Older RICOH Ri 1000 Firmware Updates

    Version 1.37.0

    Release date: March 22, 2022
    For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    Bug fixes:

    • minor bug fixes

    Version 01.35.9 (8.5 MB)
    Release date: December 2, 2021. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    • Helps resolve the issue of the display panel getting stuck on the RICOH splash logo when booting the printer up.
    • Other minor bug fixes.

    Version 01.35.8
    Release date: October 21, 2021. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    • Auto maintenance continues to occur in most, but not all, error states, and if printer is left unattended in the middle of manual maintenance where the carriage is undocked while still powered on the printer will dock and resume normal operation after some time.
    • Feeler recover logic has changed so that feeler recover does not occur while the printer is idle but does initiate for any printing and maintenance. This can avoid the rare case of ink waste due to feeler recovery when the printer is idle.
    • Minor bug fixes.

    Version 01.35.4
    Release date: August 4, 2021. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    • Minor bug fixes including correcting high/low temperature detection.

    Version 01.34.7 (8 MB)
    Release date:  January 11, 2021. For U.S. customers only. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    • IMPORTANT! Please be sure to update both GIB and CTL for firmware changes to take effect: Improved flushing sequence when flushing the lines with cleaner.

    Version 01.34.6 (8,601 KB)
    Release date: March 6, 2020. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    • Added print head protection. When White ink reaches 1%, pop-up warning appears and printing is automatically disabled until new cartridge is installed.

    Version 01.34.5 (8,598 KB)
    Release date: January 08, 2020. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    • Added option to print multiple copies

    Version 01.34.03 (8,736 KB)
    Release date: November 25, 2019. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    • Added waste ink bottle “almost full” and “full pop-up message
    • Added end of life pop-up warning for consumables parts (ink supply, carriage, maintenance unit, etc.)

    Version 01.34.02 (8,503 KB)
    Release date: October 10, 2019. For instructions on updating firmware, please refer to: “How To: Update your RICOH Ri 1000/2000 DTG Printer Firmware“.

    RIP Software And Utility Downloads

    CADlink Digital Factory

    Downloads

    V10 for RICOH 1000 (Free Trial) (1.4 MB)
    Maximize the power of your Ricoh direct to garment production with Digital Factory Apparel Ricoh Edition. You’ll get the most out of your color management and production workflows with ease, while creating stunningly vibrant colors for graphics and lifelike accuracy for photos with Digital Factory’s custom Ricoh drivers and color profiles.

    CADlink Digital Factory V10 Brochure

    Data Collector (Printer Analytics Tool)

    Drivers, Firmware, And Software Downloads

    Platen Templates And Instructions

    Hat Platen

    Koozie Platen

    Heat Press Downloads

    Hotronix Air Fusion IQ

    Hotronix Fusion IQ

    Hotronix Auto Clam